Accepted payment methods
We currently offer a wide range of payment methods as listed below:
Can I pay with ApplePay?
I’m having problems with paying
There could be a few issues if you're having problems navigating the Festicket site. Please make sure you are using the latest version of a supported browser.
You are very occasionally unable to enter Festicket.com because of the number of people browsing. You will see a purple page with a message "We are really busy". You will normally be able to enter the site if you try again in 30 seconds.
If you see an error code while browsing the site, you should first hit the back button and try repeating what you were doing. If you get an error again, submit a support ticket and we'll look into it.
If you are able to enter your payment details, but your payment is rejected more than two times, please call your bank to check if they are blocking your transaction. We are unable to override your bank's decision to authorise your payment. If your bank has confirmed they are not blocking your transaction, submit a support ticket.
Sometimes you might see a message after payment saying "We've had an error processing your payment". That message means your order has been held for manual review. We'll update the order status within 2 working days. Your order will either be marked as valid or cancelled. If your order status has not been updated within 2 working days, submit a support ticket so we can help further.