Don't worry if you made a small error when entering traveller details. Small spelling mistakes will not cause you problems. We advise that you do not normally need to change them.
If you do need to change any traveller details, there is an administration fee per traveller changed of £10 - £30, depending on the festival. Submit a support ticket to us with your order number and the details you would like to change. Our team will send you a link to pay the change fee. We will only edit traveller details after the fee has been paid.
If you need to add a free child ticket, please submit a support ticket and we'll arrange that for you.
If you'd like to enquire about adding a free personal assistant / carer ticket to your order, we'll be able to put you in touch with the correct person at the festival. It is best to ask about these tickets before you make a booking.