Yes, is the simple answer. We're an Official Partner of every festival we work with, as well as every accommodation and transfer option we offer.
But it's maybe no surprise that we get asked this question quite often. We don't take offence – after all, it only takes a few seconds of Googling to find a few shady ticket sellers out there.
We wanted to use this article to address any concerns you might have, and reassure all of our customers that they're in good hands.
Official and direct from every festival
As we've said, at Festicket we only work with our festivals as part of a direct relationship with the festival organisers, where Festicket is an official ticketing partner.
This means you can trust that every ticket purchased through Festicket comes from the festival themselves, and never from a third-party provider or re-seller.
The Festicket Ticket Guarantee is our promise to buyers that we will always get you your ticket, in time for the event.
Added to that, we're a member of ABTA, the UK’s largest travel association, representing travel agents and tour operators. As a member we're bound to adhere to their code of conduct (which you can read here).
For almost 3,000 first-hand customer reviews, head to our Trustpilot page, where our star rating is currently at 4/5 (and improving).
The world's biggest music festival travel platform
Over the past 5 years, we've got over 1million festival fans to their favourite festivals around the world, taking away all the hassle and leaving them free to enjoy the festival.
With over 1,000 festivals to choose from worldwide, it's never been easier to soak up incredible live music, anywhere on the planet.
Gone are the days of scouring the internet for an apartment in a city you don't know, trying to figure out if it's on a transport route for the festival site, and how you'll get back there in the early hours of the morning without spending a fortune on taxis.
And gone are they days of booking your trip with 3 different companies, plus the festival ticket itself.