Announcing our Flex Ticket!
With the COVID-19 outbreak continuing to affect live events, we understand our customers may be anxious about booking their next festival trip. To help ease these anxieties, we have worked with our biggest festivals to offer our Flex Ticket promotion, and give extra peace of mind to our customers.
How it works
- Purchase any ticket or package from the festival below between 13 Mar to 30th June, 2020
- Tell us if you wish to cancel your order FOR ANY REASON by 31st July, 2020 and we'll cancel your order free of charge
Notify us here if you wish to cancel your order
Festivals included in this promotion:
Vilar de Mouros
The Great Wonderfest
Weekend Festival Finland
Hospitality On The Beach
Caviar Urban Music
Paradigm Festival Melbourne
Iboga Summer Festival
Exodus Labor Day Weekend
Silvestre Dangond Madrid & Barcelona
Sausage & Cider Fest - Portsmouth
The Great North East Big Nineties Festival
A Summer Evening with...The Beach Boys
A Summer Evening with...The National
Gidi Fest 2020
Southport Weekender Festival
Terms and Conditions apply.
Promotion Terms and Conditions
- Flex Ticket offer is only available for the following festivals in the above list
- For all bookings (including orders including non ticket items such as accommodation and travel) made between 09:00 (GMT) 13th March 2020 and 23:59 (BST) on the 30th June 2020 (“promotion period”), Festicket will allow customers the option to cancel their order within the Flex Period
- Flex Period is from 13th March 2020 and 23:59 (BST) on 31st July 2020
- Customer must notify Festicket if they wish to cancel their order via the following link
- Cancellation requests made outside this Flex Period will not be possible
- Please note that for all cancelled orders, any fees (including booking fees, transaction fees, dispatch fees and Booking Protect) are non-refundable
- Offer is only valid for orders paid in full, and excludes any orders made using our payment plan
- For valid cancellation requests, the customers will receive a Festicket Voucher for the value of his original booking (excluding booking fees, transaction fees, dispatch fees and Booking Protect). This will be sent by email.
- The Festicket Voucher will be available to use on any purchase made Festicket.com and is valid for use until 31st December 2020.
- All other Booking Conditions apply: https://www.festicket.com/booking-conditions/