Announcing our Flex Ticket!
With the COVID-19 outbreak continuing to affect live events, we understand our customers may be anxious about booking their next festival trip. To help ease these anxieties, we have worked with our biggest festivals to offer our Flex Ticket promotion, and give extra peace of mind to our customers.
How it works
- Purchase any ticket or package from the festival below between 13 Mar to 30 Apr, 2020
- Tell us if you wish to cancel your order FOR ANY REASON by 31 May, 2020 and we'll cancel your order free of charge
Notify us here if you wish to cancel your order
Festivals included in this promotion:
Mad Cool Festival
Tomorrowland
Rock in Rio Lisboa
VOA Heavy Rock Festival
Bilbao BBK Live
Azkena Rock Festival
Holika Festival
Off Week Festival
VillaMix Lisboa
Fort Festival
Vilar de Mouros
Gloworm Festival
Montreux Jazz Festival
Vagos Metal Fest
Goatfest Live Music Festival
Ribera Sound
Ostend Beach Festival
18hrs Festival
FIB: Festival Internacional de Benicàssim
Oh My! Music
New World FSTVL
Seasplash
One Drop Festival
The Great Wonderfest
Weekend Festival Finland
Glitch
El Dorado
Hospitality On The Beach
Caviar Urban Music
Ultra Beach Costa del Sol
Elements Mountain Festival
Montreux Jazz Festival
Foreztival Festival
ORIGINS FEST
Barrakud
MADE Festival
Sound Waves
Bomboclat
Neopop
Summerpark
NOS Alive
Paradigm Festival Melbourne
Pstereo
I Love Urban Amsterdam
I Love Urban Outdoor
Les Francopholies
Lollapalooza Paris
Iboga Summer Festival
Exodus Memorial Day Weekend
Exodus 4th of July Weekend
Exodus Summer of Love
Exodus Labor Day Weekend
Silvestre Dangond Madrid & Barcelona
Iron Maiden Lisbon
Vila Habana
Estereo Picnic
Motorbeach
Tomavistas
Southsea Cocktail Festival
Sausage & Cider Fest - Colchester
Sausage & Cider Fest - Glasgow
Sausage & Cider Fest - Portsmouth
The Great North East Big Nineties Festival
Moonfield Festival
Big Sound Festival
Terms and Conditions apply.
Promotion Terms and Conditions
- Flex Ticket offer is only available for the following festivals in the above list
- For all bookings (including orders including non ticket items such as accommodation and travel) made between 09:00 (GMT) 13th March 2020 and 23:59 (BST) on the 30th April 2020 (“promotion period”), Festicket will allow customers the option to cancel their order within the Flex Period
- Flex Period is from 13th March 2020 and 23:59 (BST) on 31st May 2020
- Customer must notify Festicket if they wish to cancel their order via the following link
- Cancellation requests made outside this Flex Period will not be possible
- Please note that for all cancelled orders, any fees (including booking fees, transaction fees, dispatch fees and Booking Protect) are non-refundable
- Offer is only valid for orders paid in full, and excludes any orders made using our payment plan
- For valid cancellation requests, the customers will receive a Festicket Voucher for the value of his original booking (excluding booking fees, transaction fees, dispatch fees and Booking Protect). This will be sent by email.
- The Festicket Voucher will be available to use on any purchase made Festicket.com and is valid for use until 31st December 2020.
- All other Booking Conditions apply: https://www.festicket.com/booking-conditions/