Announcing free cancellation across all our properties
We now offer free cancellation on over a large number of our properties, meaning you can buy with that peace of mind we could all do with about now.
How it works
- Buy any accommodation product on our site
- Relax knowing you can cancel later if you want
Notify us here if you wish to cancel your accommodation
As usual, Terms and Conditions apply.
Promotion Terms and Conditions
- Free cancellation is only valid for properties where this is explicitly stated in the property Description as "Free cancellation"
- Free cancellation is only available up to (and including) the option date as stated in the property Description
- Customer must notify Festicket if they wish to cancel their order via the following link
- Cancellation requests made outside the option date period will not be possible
- For valid refunds we will refund you the price paid for the property
- Please note that free cancellation only applies to the accommodation element of your booking and tickets, other items and fees will not be refunded
- If you cancellation request is valid we will process your refund within 15 working days
- Refund will be made minus a 2.5% refund processing fee
- Offer is only valid for orders paid in full, and excludes any orders made using our payment plan
- All other Booking Conditions apply: https://www.festicket.com/booking-conditions/