ABTA membership
Festicket is an ABTA Member. Our reference number is Y6095.
For more information, please visit the ABTA website.
Companies with an ABTA membership give you the protection and trust you need to travel. You know you have booked with a reputable company, which has access to ABTA's support, protection and expertise.
Legal
View our booking conditions, privacy policy, and terms of use here: https://www.festicket.com/legal/.
During your trip
If you have a complaint or require assistance during your trip in relation to any part of your festival package, you must inform the event organiser, accommodation representative, transport provider or the relevant representative of the service that the complaint is regarding at the time the issue occurs, as most problems can be solved on the spot.
After your trip
If your complaint could not be resolved during your trip or if you are not satisfied with the support provided, please contact the Festicket customer service within 28 days of returning home from your trip.