General

How to make a booking?

• Help with paying
• Group Bookings
• Corporate and VIP packages
• Is Festicket Legitimate?
• British Foreign & Commonwealth Office Travel Advice

My Festicket

• Where are my tickets?
• Help with logging in and accessing tickets
• 404 error when trying to download tickets?
• Can I collect my tickets from your office?
• The Festicket Ticket Guarantee

Payment Plan

• How it works
• Failed Payments
• Can I change my card details?
• Can I cancel or amend a booking?
• Are there any additional fees?
• Can I use discount/promo codes?

See all 8 articles

Amend a booking

• Adding or changing tickets
• Adding or Changing People
• Changing Email Address
• Changing Postal Address
• Adding or changing accommodation or stay dates
• Adding other things

See all 7 articles

Contact us

• Information for artists and vendors
• Contact Support
• Work with us
• Suggest an Improvement
• Living Proof Competition - Terms & Conditions

Cancellations & Altered Events

• Camp Bestival 2019
• Mutiny Festival 2018 Sunday ticket refunds
• What happens if a festival is cancelled
• Cancellations by you

Festival Essentials

• Safety and Wellbeing; Festicket and Good Night Out
• Waiting List
• Travelling to the festival
• Accessibility
• Age restrictions
• Do I need to take my ID?

See all 8 articles