General
Festicket Help Centre
How to make a booking?
- How do I pay?
- Is Festicket Legitimate?
- Detonate Resale Terms and Conditions
- FAQ BPM 2020
- Resale Guide and FAQ
- Flex Ticket Promotion
My Festicket
- Where are my tickets?
- 404 error when trying to download tickets?
- The Festicket Ticket Guarantee
- Can I show my e-tickets on my phone?
- GDPR Deletion Request
- Help with logging in and accessing tickets
Pay with Friends
Payment Plan
- Failed Payments
- Are there any additional fees?
- Can I pay the balance off earlier?
- How it works
- Can I change my card details?
- Can I cancel or amend a booking?
Amend a booking
- Grapevine Gathering Events Name Changes and Corrections
- Adding or changing tickets
- Can i correct the name on a ticket?
- Changing Email Address
- Changing Postal Address
- Adding or changing accommodation or stay dates
Contact us
Cancellations & Altered Events
- Festivals cancelled or postponed owing to Corona virus
- Rolling Loud 2020 - Info
- Local laws relating to event changes
- Questions about your refund
- Our free hotel cancellation policy
- Advice on Coronavirus
Festicket Live & Other Festival Guides
- Afro Nation Portugal 2020 - FAQ
- Test
- Loft GmbH Vouchers
- Festicket live - How to broadcast to your TV?
- Festicket Live - How to access the live stream event?
- Mad Cool 2020 - FAQs